Ten minutes to write. Less time to read.

In my effort to get compensation for Earl’s travel problems last weekend, I’ve gathered my data, contacted my travel agent for back-up, and determined the best way to approach Delta.

Time was when you had a complaint you contacted the company involved and discussed things on the phone.  Today telephone numbers are an endangered species, especially if you’re a giant corporation, particularly one in the communications industry.  If you’ve ever searched a website to find a telephone number, you know what I mean.

Then I remembered www.gethuman.com   I wrote about this website last in 2008, and am glad to find it is still in existence. Since then it’s morphed into something less charming but still just as helpful when you want to find that elusive telephone number.

For the record, here is the best way to contact Delta Airlines by telephone.  Call 800-692-6980.  Regardless of the prompts, keep pressing “0”.  The average wait time is 12 minutes. There are also five other telephone numbers for Delta with additional information on how to move through the prompts.

Gethuman  has over 8,000 companies in its database. So the next time you need to talk with a real, live person at Delta or Verizon or any other corporate behemoth, you have an added ally.