My friend and I met at Harbor Shores for breakfast today. It had been a while since we’d seen each other, and we looked forward to relaxing over eggs, bacon, and toast. (My friend really enjoys breakfast.)
But when we walked into the lobby we were told that breakfast is only served on Friday, Saturday, and Sunday. And today was Thursday. It seems not even Harbor Shores staff knows this, since we were told we were not the first people to be confused. As we walked to our cars, one of the staff members yelled, “Sorry about that.”
Excuse me? You’re sorry about that? You’re sorry about something you can’t even name specifically? You can’t say, “I’m sorry there was a lack of communication about the hours and days for breakfast”?
Then, this is the most inane apology on earth. And the least original. I find when someone says, “Sorry about that” he or she really isn’t and doesn’t care.
Which doesn’t speak well for Harbor Shores’ staff.
Leave a Reply