The frustration in my husband’s voice was at the pitch that would shatter glass. He was supposed to walk into our home in half an hour; instead, he’s stranded in Atlanta for another twenty-four hours, compliments of Delta Airlines.
I bear some responsibility. Last summer we had a miserable experience with Delta; I blogged about it (Read it here.) and promised never to use that airline again.
The thing is it was the only airline that could get Earl to his friend’s memorial service in Alexandria, Virgina, this weekend. So I succumbed. Ordered tickets on our credit card through my travel agent. Perhaps I thought Delta couldn’t be so irresponsible again.
I thought wrong.
Earl will lose an entire day getting home. You might not think that’s so bad when you’re retirement age, but the thing is Earl hasn’t retired. He has a full day tomorrow, one that is now – as you often see on airport flight boards – “cancelled.”
What can I do? Well, I can renew my commitment never to use Delta again, even if a funeral is at stake. But that isn’t enough. I plan to dispute the ticket charge on my credit card. I may not win, but I will at least not have to pay for the ticket for the foreseeable future. And I’ll keep you posted.
Delta, you have pissed me off for the last time.
I have also sworn myself against Delta. the worst. hope Earl made it home safely!