One thing I like about cruise ships is the pleasantness and politeness of the crew.
For instance, we have moved our clocks ahead five nights in a row as we crossed time zones. It means the crew loses an hour of sleep a night, since the switch is made at 2:00 AM. And when you work a twelve hour day, the effect is cumulative. The passengers, on the other hand, just sleep an extra hour.
Still, every crew member we meet greets us pleasantly regardless of the time of day or lack of sleep. “Good morning, Madam.” “Good afternoon, Sir.” “Your wish is our command. “In fifteen years of cruising, I have never encountered a surly crew member, and I wonder how they do it.
Turnaround Day is particularly taxing, as yesterday’s passengers disembark while today’s guests are chomping at the bit to board. In between, the crew prepares the ship for the next passage. Change linen in all the staterooms, restock the bars, take on fuel and foodstuffs – all the while being courteous to the departing and the arriving in equal measure.
The Captain comes on the public address system from time to time, and we all stop to listen. On this cruise, it was his decision to change course; and I respect him for his knowledge and authority. But, really, it’s the room stewards and the restaurant staff and the other crew members who are the real face of cruising.
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